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Solution Supports Digicel’s Rapid Growth in Caribbean and South America
3GSM World Congress, Barcelona, 12 February 2007 - MobileAware,
the world’s leading provider of Mobile Service Infrastructure,
today announced that in partnership with Ericsson, it has completed
the design and implementation of a mobile content delivery solution
for Digicel, the fastest growing mobile operator in the Caribbean.
The multi-country, multi-language solution provides Digicel with
a single platform for the management and delivery of mobile content,
and can be easily customized and rolled out to Digicel’s 22
markets in line with the company’s rapid expansion in the
Caribbean and South and Central America. Digicel will initially
roll out the solution to Trinidad and Tobago and the French West
Indies in early 2007, and plans further regional deployments throughout
2007.
Digicel Live was specifically designed to provide a reusable
mobile content delivery framework that allows Digicel to manage the
entire lifecycle of content and services, from Content Providers to
Subscribers. Digicel Live functionality includes:
- Easy-to-Use Administration Portal –Digicel
manages all facets of the content delivery process directly from
a Web-based Administration Portal. Portal functionality includes
the ability to add/remove/update content and content providers,
modify pricing information, run usage statistics reports, initiate
content searches, add revenue-generating features such as rollover
promotions and special offers, track subscriber behaviour patterns
and manage a wide range of mobile devices.
- Localized Mobile Content Portals –
Digicel provides a central repository of mobile data services from
which regional Digicel operators can choose to populate their local
mobile portal. Subscribers are only presented with content and services
that are relevant to their local market and device capabilities.
- Flexible Content Provider Portal –
A flexible, Web-based architecture allows Digicel Content Providers
to easily manage and upload content, edit and update profiles, generate
content metadata and view and monitor download statistics. Digicel
can also add new Content Providers in a matter of minutes, ensuring
regular delivery of the latest feature-rich mobile data services
to all countries.
- Personalized Content Discovery & Download Environment
– Digicel dynamically generates a personalized view of mobile
services according to the subscriber’s device capabilities
as well as demographic and subscriber profiles. Content can be discovered
and downloaded via multiple channels, including Web, WAP and SMS
and is tailored for optimized presentation on any mobile device.
- Customer Self-Care Functionality –
My Digicel Live offers a range of self-care features via a customer
feedback module, which includes profile management, self-registration
and a customer feedback forum.
- Multi-language Support – Digicel
mobile content is currently available in French and English. Support
for additional languages can be managed within 24 hours.
"Operators with aggressive growth plans such as Digicel are
heeding industry analyst advice to move away from tactical mobile
application silos to strategic platforms capable of supporting all
types of mobile data and managing multiple mobile device types,”
commented Kevin McCloskey, CEO at MobileAware. “MobileAware’s
wide range of operator deployments not only reaffirms the superiority
of our technology, it also demonstrates our industry leadership in
the design and implementation of complex service delivery projects.
We look forward to assisting Digicel in the roll out of their mobile
content delivery solution to further markets in the Caribbean and
South and Central America.”
About Digicel
Since its launch in 2001, Digicel has become the fastest-growing wireless
telecommunications operator in the Caribbean. After five years, Digicel
is renowned for competitive rates, unbeatable coverage, superior customer
care, a wide variety of products and services, and state-of-the-art
handsets. It is the largest GSM operator in the region. Digicel is
incorporated in Bermuda and has operations in twenty two markets,
including Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire,
Curaçao, The Cayman Islands, Dominica, El Salvador, French Guiana,
Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, St. Kitts
& Nevis, St. Lucia, St. Vincent and the Grenadines, Trinidad & Tobago,
Turks & Caicos and El Salvador. Digicel also has a license in Guatemala
and coverage in St. Martin and St. Barths.
About MobileAware
MobileAware is the world’s leading provider of Mobile Service Infrastructure,
a strategic approach for creating and managing mobile data solutions
across all lines of business. Whether you are looking to deploy revenue-generating
consumer services, cost-reducing customer services, or productivity-enhancing
employee services, MobileAware provides a unified framework that fully
integrates with existing enterprise service infrastructure to make
your mobile strategy a seamless extension of your overall business
strategy. Mobile Service Infrastructure simplifies the complexity
surrounding disparate data, device diversity and network convergence,
enabling companies to rapidly launch secure and reliable mobile solutions
that leverage existing business assets and resources. MobileAware
is a privately held company with worldwide business operations.
For further information contact:
Niamh Murphy
MobileAware Ltd.
Tel: +353 1241 0536
niamh.murphy@mobileaware.com
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