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AA The UK’s largest motoring organization uses MobileAware’s message queuing technology as a key component of its award-winning Mobile Technology Infrastructure (MTI). MTI is at the heart of the AA’s job allocation process, dispatching the company’s 3,000 patrols to over 4.5 million emergency breakdowns per year. MTI is currently meeting all of the AA’s Key Performance Indicators with, on average, 98% of messages delivered to patrols within 15 seconds. | |
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Atlas Air Atlas Air uses MobileAware technology to enable the efficient communication of critical scheduling information to its 1,100 globally dispersed crew, whether they are in the air or outside of network coverage. MobileAware has enabled Atlas Air to improve crew productivity, reduce communication and travel costs and reduce crew and aircraft displacement. |
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BellSouth One of America’s largest telecommunications companies uses MobileAware to power a wireless dispatch application for over 15,000 field technicians. BellSouth field personnel receive and update work orders wirelessly and in the process save approximately 40 minutes per day per employee by eliminating end of day reporting. |
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Boeing Boeing selected MobileAware to wireless-enable its new Electronic Flight Bag technology. The Electronic Flight Bag provides on-board wireless communications and messaging to pilots and co-pilots, providing the cockpit with real-time access to key flight data and interruption-tolerant communications generated in the air, on the ground and in the hangar. |
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British Gas British Gas uses MobileAware’s message queuing technology to optimize the scheduling of 8,250 gas engineers, enabling them to more promptly react to customer demands. |
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Business Post One of the UK’s largest independent express delivery companies uses MobileAware at the core of a mobile field force solution that enables 1,900 delivery personnel to wirelessly access information relating to parcel pick-up, delivery and tracking. |
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China Mobile Guangdong China Mobile Shenzhen, the largest city-based branch of China Mobile Guangdong, has deployed a mobile employee portal using MobileAware technology. Known as Shenzhen Mobile Phone Portal, the solution provides Shenzhen Mobile’s 6,000 employees with a secure, single point of entry to company information, applications and services – including HR, office administration, finance and IT – from any mobile device. |
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Coca-Cola The world’s largest beverage company relies on MobileAware technology to empower 3,000 fountain repair technicians to better meet customer demands. Technicians receive work orders, check product inventory and sign off on job completion using mobile devices. |
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CSX Transportation The largest rail network operator in the eastern United States uses MobileAware to power a Wireless Work Order application that enables 2,250 train yard conductors to download and report on work orders in real time, while they move in and out of different wireless network environments. |
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Gaz Metropolitain Plus Gaz Métropolitain Plus has increased the productivity and eliminated the down time of its field technicians by automating the scheduling and dispatching of work orders, using MobileAware technology. Technicians servicing over 60,000 visits per year can now receive orders, provide status reports, maintain records, update inventories, and close out jobs from mobile devices. |
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Hertz The world’s largest car rental company has increased its speed of service to Hertz #1 Club Gold members through a wireless data solution that uses MobileAware as the underlying communications technology. Hertz has deployed the solution to 600 users in 35 of its top locations throughout the United States. |
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Indesit The UK’s number one appliance manufacturer chose MobileAware to improve the performance of its 1,350 field service engineers. Engineers are now able to look up technical information on their mobile devices, examine stock inventory for the right parts, place orders online, and communicate with supervisors. They can see the call history for an appliance, complete the work onsite, report faults to Indesit Company’s Quality and Reliability Department, and issue an invoice on the spot. |
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O2 Ireland Ireland’s leading mobile operator selected MobileAware to mobilize its web-based site maintenance and project tracking solution, known as SMART, offering O2 engineers the ability to access and update project data from a variety of devices, including PDAs and mobile phones. |
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London Ambulance The world’s largest ambulance service relies on MobileAware’s seamless network switching functionality for real-time emergency response. Almost 600 ambulances receive emergency details within seconds, despite switching between five different wireless network connections, including two GPRS networks, two GSM networks and London Ambulance’s WLAN. |
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New Jersey State Police Over 1,000 New Jersey State Police troopers receive real-time notification of crimes while moving in and out of different network environments, using a wireless solution built on MobileAware. Officers are also able to conduct driver license and license plate checks in the roadside environment, which is greatly assisting law enforcement in the state. |
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Pepsi Bottling Group Over 21,000 Pepsi Bottling Group (PBG) sales, delivery and fountain repair personnel rely on MobileAware technology to complete their daily work activities. Sales personnel onsite at customer locations wirelessly communicate orders, generating information for next-day delivery. Fountain repair technicians repairing approximately 300,000 PBG-owned fountains, coolers and vending machines, utilize a wireless dispatch application to receive and complete signoff on work orders. |
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Public Service Electric & Gas Company Over 800 PSE&G field service technicians, serving 1.7 million domestic and commercial gas customers in New Jersey, have become more productive using a MobileAware-based wireless dispatch and work order processing application. Technicians receive work orders, communicate progress back to centralized PSE&G systems and complete sign off on tasks using mobile devices. |
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Royal Canadian Mounted Police The Royal Canadian Mounted Police (RCMP) has deployed a secure wireless police force dispatch and reporting system that notifies officers of crimes and emergencies, and also allows for communication from officers en route to the scene of the crime. MobileAware enables over 3,500 officers to remain permanently connected to RCMP’s Police Reporting and Occurrence System ,while switching between multiple wireless wide area and local area networks. |
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Schindler The world’s largest escalator manufacturer uses MobileAware to enhance maintenance and repair service and dispatching processes, by wirelessly communicating data to/from over 3,300 field service technicians. |
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Severn Trent Water The world’s fourth largest privately-owned water company has deployed a dispatch and wireless work management solution that automates the work request cycle from work initiation to work closure. Severn Trent Water automatically dispatches work requests to over 800 field workers who capture field data and promptly return work progress data, resulting in a minimum increased productivity rate of 30 minutes/technician/day. |
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TNT Express One of the world’s leading express delivery companies uses MobileAware as the underlying communications technology for a system that enables the wireless communication of delivery information from mobile delivery personnel to centralized TNT backend systems, where it is then made available to shippers and recipients via the Internet. The solution is currently being rolled out globally. |
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Verizon Business Verizon Business uses MobileAware to wireless-enable a dispatch, resource-management, field-support and provisioning application tied to the company's trouble-ticket system. The application is used by 1,500 field-service technicians, who install and maintain network equipment for Verizon Business’s residential and business customers. |
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