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BellSouth One of America’s largest telecommunications companies uses MobileAware to power a wireless dispatch application for over 15,000 field technicians. BellSouth field personnel receive and update work orders wirelessly and in the process save approximately 40 minutes per day per employee by eliminating end of day reporting. |
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China Mobile Guangdong China Mobile Shenzhen, the largest city-based branch of China Mobile Guangdong, has deployed a mobile employee portal using MobileAware technology. Known as Shenzhen Mobile Phone Portal, the solution provides Shenzhen Mobile’s 6,000 employees with a secure, single point of entry to company information, applications and services – including HR, office administration, finance and IT – from any mobile device. |
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| Press Release: China Mobile Press Release | ||
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China Mobile Heilongjiang China Mobile Heilongjiang uses MobileAware to drive usage of their web-based customer self-service solution by extending it to mobile devices. Over 6.5 million subscribers can view bill statements, check minutes usage and personalize their account settings from their mobiles. | |
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Cingular Wireless Cingular has chosen MobileAware to reduce call center costs by extending the operator’s web-based ‘My Account’ customer self-service solution to the full range of Cingular devices. Over 52 million subscribers will be able to check minutes usage, view bill statements and other self-service functions from any mobile device. | |
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Digicel Digicel is the fastest growing mobile operator in the Caribbean with a current subscriber base of over 2 million. MobileAware, together with Ericsson, designed and implemented a mobile content delivery solution that allows Digicel to manage and deliver a wide variety of mobile content to subscribers in the Caribbean region. My Digicel Live Subscriber Portal is a multi-language, personalized portal that allows subscribers from any country to download digital media content via multiple channels including Web, WAP and SMS. Content is dynamically tailored to subscribers according to factors such as demographics, device capabilities and subscriber profile. In addition to the extensive personalization features, Digicel’s content delivery solutions offers valuable revenue-generating features such as automatic creation of both static and rollover content promotions. |
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| Read the press release: Digicel Press Release | ||
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mCel mCel is the leading mobile and fixed line operator in Mozambique, with 750,000 mobile subscribers. MobileAware, together with Ericsson, designed and implemented a mobile content delivery solution that enables mCel to deliver a broad selection of mobile content, including ringtones, video, news and games to subscribers in the region. The solution architecture comprises three inter-related portals:
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O2 Ireland Ireland’s leading mobile operator selected MobileAware to mobilize its web-based site maintenance and project tracking solution, known as SMART, offering O2 engineers the ability to access and update project data from a variety of devices, including PDAs and mobile phones. |
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SingTel SingTel is a leading telecommunications provider in Asia with over 100 million mobile subscribers across the region. SingTel Singapore will roll out a mobile content delivery solution as part of a multi-channel service delivery platform with Ericsson, BEA Systems, MobileAware and EMC Documentum in early 2007. | |
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Telstra Accenture designed a mobile customer self-service application using MobileAware technology, that extends Telstra’s web-based customer self-service solution to Telstra’s range of mobile devices. Over 8 million subscribers can view bill statements, modify account settings and check minute usage from their mobiles. | |
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Telstra In 2006 Australia’s largest telecommunications provider, Telstra, launched an Ericsson-led Service Delivery Platform (TSDP) to increase ARPU from the operator’s 8 million subscribers. TSDP aggregates content from 300+ third-party content providers, features live streaming, location-based information, digital media and binary content. TSDP relies on MobileAware technology to manage the branding and presentation of content to 2G, 3G and Telstra ‘NEXT G’ mobile handsets, ensuring an enhanced customer experience. Mobile content delivery now represents Telstra’s fastest-growing business segment. For its financial year ended 30 June 2006, Telstra reported a 119% growth in mobile data services revenue, which outperformed nearly all of the world’s leading mobile operators including Sprint (up 74%), T-Mobile USA (up 68%), Cingular Wireless (up 54%) and Vodafone Group (up 29%). Telstra ARPU also increased by 18%, compared with a 0.2% increase by Cingular Wireless. |
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TIM Hellas TIM Hellas is a leading Greek mobile operator, with over 2.5 million subscribers. TIM Hellas has selected Ericsson’s SDP Media solution as the basis for a VAS Content Management and Billing platform, capable of offering subscribers a wide range of mobile applications and services. MobileAware’s technology forms a vital part of this sophisticated solution, enabling the discovery and transformation of content for optimized delivery to any mobile device. The platform will support the rollout of new mobile data services to TIM Hellas subscribers in early 2007, providing users with an effortless mobile content purchase experience. |
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Verizon Business Verizon Business uses MobileAware to wireless-enable a dispatch, resource-management, field-support and provisioning application tied to the company's trouble-ticket system. The application is used by 1,500 field-service technicians, who install and maintain network equipment for Verizon Business’s residential and business customers. |
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