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Indesit The UK’s number one appliance manufacturer chose MobileAware to improve the performance of its 1,350 field service engineers. Engineers are now able to look up technical information on their mobile devices, examine stock inventory for the right parts, place orders online, and communicate with supervisors. They can see the call history for an appliance, complete the work onsite, report faults to Indesit Company’s Quality and Reliability Department, and issue an invoice on the spot. |
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Schindler The world’s largest escalator manufacturer uses MobileAware to enhance maintenance and repair service and dispatching processes, by wirelessly communicating data to/from over 3,300 field service technicians. |
