-
Resources:
Reclaiming a Lost Opportunity: Why MNOs Missed out on the App Economy — And How Gateway Apps are the Key to Fighting Back:
Operators need to harness the multiple ways in which they already interact with users today and integrate them into a smartphone-mediated experience.... Read More
Customer Use and Perception Survey:
More and more companies are turning to mobile self-care to improve customer service and reduce their costs – but are consumers taking advantage of mobile self-care options? Read More