MobileAware is the world's leading provider of Mobile Customer and Employee Self-Service Solutions with over 125 active customers, nearly 50% being Forbes Global 2000 companies. Since 2000, MobileAware has developed market–leading products and solutions enabling our customers to securely and reliably launch cost-reducing, revenue-generating and productivity-enhancing mobile data solutions. We make issues around disparate data, device diversity and network convergence transparent to both the business and the end-user.
Our Mobile Customer Self-Service Solutions make mobile self-service as easy and intuitive as making a voice call, delivering an optimized navigation experience for the mobile user. It is an approach to Customer Relationship Management (CRM) that allows customers to access the same information and perform the same routine tasks from their mobile device that they would normally do through a PC without having to call into a call-center or interact with an IVR.
Our Mobile Employee Self-Service Solutions allow organizations to extend important enterprise information to mobile users in real-time enabling the execution of mission-critical field activities and efficient management of remote employees. Mobile employees have immediate access anytime, anywhere to the same accurate information as at the office resulting in improved productivity, reduced costs and increased customer satisfaction and loyalty. MobileAware's mobile workforce solution overcomes issues relating to occasionally-disconnected wireless environments and allows users to remain productive at all times, even in the face of coverage gaps, broken connections and network congestion.
MobileAware products have been used by some of the world's leading operators in a range of different deployments, including a robust content download platform for Australia's largest telecommunications operator, Telstra, a mobile portal service deployment in the world's largest GSM operator, China Mobile, and a mobile workforce solution in Ireland's largest mobile operator, O2.
MobileAware also powers some of the most innovative mobile customer self-service and mobile workforce applications across a wide variety of industry sectors in all major geographies. These include mobile workforce applications for a range of blue chip clients such as Bell South, Pepsi Bottling and TNT Express; a mobile customer self-service solution for French national railway company, SNCF, and a mobile media information service for Il Sole 24 Ore, Italy's leading publisher of financial news.
As an active member of the World Wide Web Consortium (W3C) advisory committee and founding sponsor of the W3C
Mobile Web Initiative, MobileAware also plays a leading role in setting the standards and shaping the vision of the
Mobile Web.