who we are
MobileAware is the world’s leading provider of Mobile Self-Care and Mobile Cloud-Care solutions for network operators and business enterprises, with over 130 clients in 25 countries serving more than 250 million active customers.
Since 2000, MobileAware has rapidly and reliably enabled cost-reducing, revenue-generating mobile solutions that solve issues of complex integration, device diversity and network convergence. read more »
Resources
Smart Agents: The Call Center Migrates to the Smartphone
The smartphone is poised to change how mobile network operators (MNOs) deliver customer care. Some MNOs have proven they can shift 20% of their customer engagement to device-based self-care within 6 months of deploying a Mobile Self-Care strategy...
Why not WURFL/WALL?
MobileAware is occasionally asked why we maintain our own device repository and a team of device profiling engineers instead of simply relying on Wireless Universal Resource File (WURFL). Likewise, Wireless Abstraction Library (WALL) is occasionally...